In March, I purchased a Groupon for $35 which entitled me to make a $75 purchase from Nature’s Prime Organic Foods. In my mind, this was a good deal.
On April 21st, I placed an order with Nature’s Prime Organic Foods online via their Groupon store.
You can see the purchase I made in the invoice I received below.

Now, as you can see I spent an extra $30.50 on top of my Groupon.

I received that invoice on May 4th.
That was the first time I had heard from NPO since placing my order on the 21st.
A week after receiving the invoice, I called NPO and was told that my order was on backorder due to the large demand caused by the Groupon.
I let it slide.

Since then, I have emailed them multiple times with no response.

On July 1st, I contacted Groupon in regard to my issue and they gladly refunded my initial $35 investment for the Groupon.
That same day, I read a post on Nature’s Prime Organic Foods Facebook page stating that the “Harsh Midwest winter delays Grass-Fed Meat production”.
This was their excuse as to why orders hadn’t been filled yet.

I left a comment on that post stating that I was still waiting for an order that I had placed on April 21st.
Shortly after posting my comment, the administrator of the NPO Facebook page promptly deleted it.

Yesterday, July 12th, I posted another comment on their Facebook page in regard to my order having not been filled yet and that no one would respond to me in addition to updating my Facebook status to read:

Annie Guldan Younger will never recommend Natures Prime Organic Foods Inc. to anyone! I bought a Groupon for there in March and used it to make a purchase on April 21st that I spent an additional $30 on and still have not received it. The customer service is awful & no one ever has a response. At least Groupon refunded my money!!

Shortly after having posted both my status and comment on their page, NPO’s Facebook administrator promptly removed my post once again, removed me as a fan from their page and blocked me from being able to comment should I “Like” their page again. Not to mention that the post that I did comment on shows that there are 10 comments on it however 4 of them have been deleted, 2 of which were mine.

I personally would NEVER recommend Nature’s Prime Organic Foods to anyone unless they feel like wasting their money and never getting anything in return other then AWFUL customer service and a serious LACK OF PROFESSIONALISM.

Oh, and did I mention I am not alone?
If you pay a visit to PissedConsumer.com or Google NPO Food Complaints, there a a ton of them out there.
Someday, maybe NPO will refund my money or maybe I will get the stuff I ordered.
I just know that I will not be holding my breath waiting for either to happen!